What is your shipping policy?

All orders are packed & shipped via USPS within 2-5 business days from the time the order is placed. Tracking for all orders will be emailed to you once your order ships.

What is your return policy?

Returns & exchanges are not available at this time. All sales are final. If there is an issue with your order (breakage, issues with shipping, etc.), please email hello@thelovieco.com.

We take great pride in curating a collection of unique one-of-a-kind vintage & pre-loved pieces. Due to the nature of these pieces, they often have signs of wear & age, which are part of what makes them so great. All items are sold “as is”. Returns and exchanges are not accepted on any items we carry in our shop. Please review all listing details & photos carefully before purchase.

If you have any questions on an item before purchasing, please reach out to us & we will be happy to answer any questions and provide additional information.

What if the item I want is sold out?

Vintage & pre-loved items are one of a kind finds. Once an item is sold out, there won’t be any more. So, grab them when you can!

For all other items, please email hello@thelovieco.com if you are looking for something that is currently sold out. We receive new inventory all the time & will let you know if & when the item is expected to come back into stock.

Can I shop The Lovie Co. in person?

Yes! We have two options for in-person shopping. The first is our studio space in Tustin, CA which is available by appointment. Please send an email to hello@thelovieco.com & we’ll coordinate an appointment.

The second is our antique mall booth at Antique Depot, space 104 in Orange, CA. They are open every day from 10am-6pm. Ask for booth 104 at the front desk and they will direct you to where we are located (downstairs).

What is the difference between pre-loved, vintage, & antique?

Pre-loved items are less than 20 years old & were made in 2006 through today. Vintage items are between 20 and 99 years old. They were made in 2005 or before (1926-2005). Antique items are 100 years or older, made in 1925 or before.